Business and Social Etiquette Training

Our goal is to equip the individual, business,  groups or associations with prudent skills necessary to enhance your potential for success in any situation.

Interactive Workshops Designed to Strengthen Your Competitive Advantage:

The Essentials to Fine Dining and Entertaining - Demonstrating manners and sophistication during a meal proves to clients, colleagues and alliances you are a courteous, confident and polished individual, thus making people more comfortable around you.  This informative session is presented over a meal and attendees learn the tenets to business and social dining.

Your Handshake – Your First Impression - A practiced and well delivered handshake promotes a positive image and winning attitude.  A handshake delivered correctly exhibits courtesy, confidence and good intentions.

The Art of Eloquent Introductions - Delivering a proper introduction between people exhibits your ability to take notice and to create a comfortable environment between others.  The reward of giving a great introduction translates to others that you are a polished individual and make others around you feel important and appreciated.

Secrets to Effective Communication and Listening Skills - To become a greater asset to your clients, colleagues and alliances you need to establish and practice etiquette skills related to communication and listening.  Without them, you stand the chance of missed opportunities, mistakes and misinterpretations that could affect your goals, objectives and relationships.

The Social Side of Business Etiquette - Social engagements are excellent opportunities to showcase you, your company and your character.  Learn how to have fun without jeopardizing your reputation.  Whether it is a business party, celebrations, private dinner parties or conferences, knowing the appropriate etiquette skills to use will prevent costly blunders.

Giving and Receiving the Business Card - Understanding how to give, receive and take notice of what is on a card not only shows that you are interested, but it also gives you a chance to learn something about a person and their company.  Handling a business card of a potential customer or alliance is second only to the handshake and done correctly will build rapport, trust and an opportunity to secure a meeting to discuss your personal or professional agenda.

Techno-Etiquette – Modern Etiquette Meets Modern Technology – You or your company along with your clients, insist on certain technological standards and are legally and ethically responsible for the information that comes from modern “techno” devices.  Learn the etiquette skills necessary to build bridges and avoid pitfalls.

Small Talk on a Business Level - Making small talk between others is essential to establishing new connections that will lead to new opportunities.  Learn how to master small talk to forge new leads and referrals that will lead to stronger relationships with clients, colleagues and alliances.

The Protocol to Successful Networking - The secret to successful networking is to stop focusing on yourself and take a genuine interest in other people. Knowing how to network with the right people will generate new leads and referrals that create more personal and professional opportunities.

Etiquette for Power Meetings - When showcasing your company to clients or presenting work to colleagues certain skill sets are required to make the meeting a success.  This session will teach the etiquette necessary to lead and direct  power meeting that produce positive results.  

Design and Plan a Professional and Business Casual Wardrobe - Defining a proper wardrobe for casual and professional environments is important if you want to establish excellent rapport with others.  Increase the probability of people wanting to forge a personal or professional relationship with you by learning how to dress for the right occasion.

Office and Cubicle Manners - First-class manners in the workplace will result in increased levels of productivity, higher retention of top talent and a more knowledgeable and courteous workforce. Employees taught the tenets of office etiquette learn how to abstain from and prevent rudeness, inappropriate behavior and bad language in the workplace.  A positive work environment fosters team unity resulting in higher productivity.

Goodwill Etiquette for a Harmonious Workplace - Understanding the etiquette skills needed to deal with office pessimists, gossip, sarcasm and bluntness are a must for employees to remain productive and free of negative interferences.  Negativity breeds negativity, and one negative influence can destroy an entire office or relationship.  Goodwill etiquette will also aid in managing relationships with clients, colleagues and alliances who exhibit different and challenging behaviors which can directly affect productivity and success.

Travel Etiquette - Domestic and international travel for business and pleasure is exciting, but it does come with the pressure to prepare, organize and handle unforeseen glitches.  Learning excellent travel manners related to transportation, accommodations, tipping and more will help make travel more enjoyable for you, the group you are representing or your company.  Learn the etiquette to become a courteous and mindful traveler.

Dating Etiquette - No matter what type of avenues people take to find and date others, they all demand a constant demonstration of good manners and respect. Understanding the right etiquette for dating can make it enjoyable, lessen work-related issues and create safety and comfort. The 1950’s way of dating may be outdated for some and appreciated by others, but chivalry, manners and respect are timeless and important.

Etiquette Guidelines for Gift Giving in Business - Giving and receiving gifts is inevitable and knowing the appropriate protocol in the workplace and social arenas will make the experience memorable. Knowing what gifts are appropriate, how to deliver and receive gifts and correspondence will express to others you are detailed orientated and mindful of others.

Etiquette to help Prepare for an Interview - Job interviews are a perfect place to show a potential employer how professional and serious you are about them and their company.  Etiquette training will teach you how to participate in phone and face-to-face interviews, answer common interview questions and the appropriate follow-through to give you the edge  to outclass your competition. 

Benefits:

Business and Social Etiquette Training is interactive and can be easily learned:

• It can be used immediately to increase self-esteem, establish rapport and project a polished image.

• Clients, colleagues and alliances will value the image you project, leading to new relationships, business and referral opportunities.

• Increases productivity, loyalty and enhances relationships.

• Builds trust among clients, colleagues, alliances and co-workers.

• Maximizes greater bottom-line profitability in your business endeavors.